How the product/company got its name
The name "Cisco" was derived from the city name, San Francisco, which is why the company's engineers insisted on using the lower case "cisco" in the early days.
Unique features about the product/services/business concept that makes it outstanding
Cisco Innovation
- Cisco introduced multiple innovations for its flagship Catalyst® 6500 Series Switches, providing customers with the capability to evolve their network infrastructure for the coming decade's proliferation of connected devices, growth of video traffic, cloud computing business models and increasingly mobile workforces.
- Cisco introduced AppHQ™, an application ecosystem built specifically for Cisco Cius™ that provides new ways to create, manage and rapidly deploy tablet applications in the enterprise.
- Cisco announced the industry's first 60-watt Power over Ethernet capability for one of the most widely deployed enterprise-class switches in the industry, the Catalyst 4500E Switch.
- Cisco introduced new technology to increase the efficiency and security of cloud-based networks so that information can be delivered instantly, with industry-leading security to more people, on more devices, in more locations.
- Cisco introduced a number of new telepresence products and enhancements designed to give customers new ways to simply, quickly and cost effectively scale telepresence throughout their organizations.
Cisco introduced new solutions to help sports and entertainment venues and service providers enhance wireless bandwidth and performance in high-density areas while monetizing the delivery of personalized mobile experiences.
Key Factors contributing to the success of the business
Cisco has established a truly customer-focused culture throughout the organization and not just in the customer-facing departments. Everyone at Cisco is empowered to act on behalf of customers and acknowledge that they all have a role that impacts their behaviors and attitudes. Experts with years of industry knowledge and Internet business solutions experience bring high return on investments to their customers by understanding their perception of cisco products and services and their value. At Cisco, partnership is a key component of strategy for delivering more complete and customized solutions to customers. Through partnerships Cisco can offer complete networked-enabled productivity solutions that drive customer success today and in the future. Cisco encourage their partners to use customer satisfaction knowledge to manage their businesses and improve customer experience. Cisco promotes an environment where customer’s opportunities are constantly analyzed and maximized by implementing business practices and methodologies that increase loyalty, satisfaction and retain customers' business over their lifetimes. Customers drive cisco business strategies to achieving success and excellence in everything they do, and will continue to be the key focus for developing products and services that accelerate their capability to prosper in the Internet business.